Terms & conditions

Welcome to Sidhya – Blending Purity. These Terms & Conditions (“Terms”) govern your use of our website sidhyapurity.com and the purchase of our products, including Millet Rice, Millet Flour, Millet Rava, and Chilla Mix.

By accessing or using our website, you agree to comply with these Terms. If you do not agree, please discontinue using the website.

1. Definitions

When you interact with our website, place an order, or contact us, we may collect the following information:

  • “Website” means sidhyapurity.com.
  • “User/You/Customer” means any natural or legal person using the website or placing an order.
  • “Products” means food products offered for sale on our website, including but not limited to Millet Rice, Millet Flour, Millet Rava, and Chilla Mix.
  • “Account” means the registered user profile created for accessing certain features of the website.

2. Eligibility to Use

When you interact with our website, place an order, or contact us, we may collect the following information:

  • You must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872.
  • Minors may use the website only with the involvement of a parent or guardian.
  • By using our website, you confirm that you meet these eligibility requirements.

3. Account Creation

  • To access certain features, you may be required to create an account with accurate and complete information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.

4. Product Information

  • We make every effort to display accurate descriptions, images, and specifications of our products.
  • However, slight variations in packaging, size, or color may occur due to natural product differences or digital display limitations.
  • All products are subject to availability.

5. Pricing

  • Prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to update prices at any time without prior notice.
  • In case of pricing errors, we may cancel or refuse orders placed with incorrect pricing.

6. Payment Terms

  • Payments must be made through our authorized payment gateways.
  • We do not store or process your payment card/banking details.
  • Orders are confirmed only upon successful payment.

7. Shipping & Delivery

  • Orders are shipped to the delivery address provided by you at checkout.
  • Standard delivery timelines within India: 0–7 business days (subject to location and availability).
  • We are not liable for delays caused by courier partners, natural events, or unforeseen circumstances.
  • Shipping charges, if applicable, will be displayed at checkout.

8. Intellectual Property Rights

  • All content on this website, including text, images, logos, trademarks, and product descriptions, are the intellectual property of Sidhya – Blending Purity.
  • You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

9. Prohibited Activities

You agree not to:

  • Use the website for unlawful, fraudulent, or harmful purposes.
  • Interfere with the website’s functionality, servers, or security features.
  • Copy, modify, or distribute website content without authorization.
  • Misuse product information or create false accounts.

10. Limitation of Liability

We make reasonable efforts to ensure accuracy and availability of our website and products.

However, we shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Delays or interruptions beyond our control.
  • Losses arising from misuse of products contrary to instructions.

    • Our maximum liability shall not exceed the amount paid by you for the product purchased.

11. Governing Law & Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu.

12. Dispute Resolution

  • In case of any dispute, we encourage amicable resolution through direct communication.
  • If unresolved, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with arbitration held in Chennai and proceedings conducted in English.

13. Contact Information

For questions or concerns about these Terms, please contact:

  • Sidhya – Blending Purity
    No. 1 Habibullah Road, Off
    Habibullah Lane, Opposite PSBB School,
    T.Nagar, Chennai - 600017
  • Call Us: +91 7845945371
  • Email: info@sidhyafoods.com