Privacy policy

Welcome to Sidhya - Blending Purity. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website sidhyapurity.com

1. Information We Collect

When you interact with our website, place an order, or contact us, we may collect the following information:

  • Personal Information: Name, phone number, email address, billing and delivery address.
  • Personal Information: Name, phone number, email address, billing and delivery address.
  • Account Information: Login credentials (if you create an account on our website).
  • Usage Data: IP address, browser type, device information, pages visited, and time spent.
  • Cookies and Tracking: Data collected through cookies to improve user experience.

2. How We Use Your Information

We use the collected data for the following purposes:

  • The Information Technology Act, 2000
  • To process and deliver your orders.
  • To communicate with you regarding your purchases, queries, or complaints.
  • To provide personalized user experience and improve website performance.
  • For marketing, promotions, and updates (only with your consent).
  • To comply with legal and regulatory obligations.

3. Cookies Policy

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart.
  • Analyze website traffic and user behavior.
  • Improve site performance and security.

You may choose to disable cookies in your browser, but some website features may not function properly.

4. Third-Party Services

We may share limited data with trusted third parties such as:Payment Gateways (for processing transactions).

  • Delivery Partners (for shipping your orders).
  • Analytics Providers (to improve site functionality).

These parties are bound by confidentiality and data protection obligations.

5. Data Storage & Security

  • We implement reasonable security practices including encryption, firewalls, and secure servers to protect your information.
  • Your personal data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • While we strive to ensure the security of your data, no system can be completely foolproof.

6. User Rights

As per the Digital Personal Data Protection Act, 2023, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of inaccurate or outdated information.
  • Withdraw consent for processing your personal data.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact our Grievance Redressal Officer.

7. Grievance Redressal

If you have any concerns or grievances regarding the processing of your personal data, please contact:

  • Grievance Redressal Officer
     Sidhya - Blending Purity
    Aksharam Enterprises LLP
    1, Habibullah 1st Lane,
    Habibullah Road, T. Nagar,
    Chennai – 600017
  • Call Us: +91 7845945371
  • Email: hello@sidhyapurity.com

We will acknowledge and resolve your grievance in accordance with applicable legal timelines.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal, business, or technological requirements. Updates will be posted on this page with the revised “Last Updated” date.